Mobile PC, Mac & Laptop Support in Yelverton
We are the mobile PC support service that offers all-round, ongoing support for you and your PC or Apple Mac.
Whether your desktop computer or laptop is running painfully slowly or whether you have clicked on the wrong web page and been infected with malware, or whether you are looking for software updates to improve your PC's performance. We are the computer shop that comes directly to your home or business.
Providing, in a nutshell:
- Computer tune-ups and software upgrades
- PC maintenance
- General computer and internet training and advice
- PC/Apple Mac computer repairs
- Virus/malware/spyware/adware removal
- Laptop and PC sales
- Sales of PC equipment, from mice to external hard drives
Where are we based?
In need of a PC support technician? Just give us a call at Chez Vous PC.
We come to you, wherever the problem is. We are based in Crapstone, near Yelverton and regularly visit Plymouth &
Tavistock, but will literally travel any distance if you want us badly enough
What we offer
Annual PC clean-up and software upgrade check including anti-virus once a year. Expert spyware and adware removal. Fault-finding and troubleshooting on the spot for most things except the very serious where the item may need to be looked at more closely in the workshop.
Home visit at your convenience. Teaching on many diverse subjects and applications. Our classroom and workshop is your home or office. Visit times to suit, even outside office hours by arrangement 0830 - 2030.
No costly call out charges. Low hourly rates (see what will it cost).
Friendly and effective service
Jargon free help on everything from what equipment to buy and how to get the most from the internet. We can help you deal with your ISP in order to get the best from your internet, we can also find out why it isn’t working as well as it should.
What will it cost?
Home and business service
All customers will be charged the standard CVPC rate inclusive of VAT which you will find very reasonable. We no longer publish our prices, please call the office and we will be glad to answer your query.
We will produce an invoice on completion of work and payment can be processed immediately by Debit Card. Direct Bank Payment is also an option of course, as well as PAYM for 07932 024 096, but we prefer NOT to take cheques or cash.
Suspect your PC is infected?
Are you battling against constant pop-ups? Is your PC having trouble switching itself on? Being inundated with suspicious messages offering to remove viruses from your PC - provided of course you send across all your bank details to the supposed "IT support team"? Or are emails being sent from your inbox without your permission?
Clicking on the wrong link in an email, landing on the wrong webpage, or failing to have the correct anti-malware measures in place, can have serious repercussions for your computer and for the security of your personal data. Act now, and give us a call!
Virus removal and PC clean-ups
- Anti-virus installations
- Firewall installations
- Virus removal
- Adware removal
Computer equipment sales
Tired of your existing PC but totally confounded as to what to purchase next?
We often have stock of a particular laptop or PC on the shelf, but we prefer to match the computer to the individual, so we would prefer you came to the office for a discussion about what you have at the moment and what you want to replace it with. With our help, we can make the right decision for you and quickly obtain what you need.
Our service consists of taking everything from your old system, setting up the new one and delivering and installing it at your place at a convenient time.
We will connect everything and leave you “ready to go” after around an hour and a half. Not only can we provide you with a PC replacement, but Mac, and tablets too. We also happily sell screens, printers and most peripherals all of which can be delivered and set up on the day.
We do not like to sell second-hand equipment as it has already been discarded by one user, meaning the next user is unlikely to get much more out of it. We do make exceptions for good causes however and we will sometimes have a perfectly good discarded PC that can be turned around for a club or society.
Warranty
We know your PC is much more important to you these days and to be without it when it is broken is bad enough. Having to wait for the manufacturer to repair it can be frustrating as they can sometimes take 2-3 weeks to do so and worryingly, there is no guarantee that your data is protected.
So, instead of the free manufacturer's warranty, for a small charge, we will do the repair instead, so you'll get it back more quickly and without data loss (as long as the drive is accessible). We will provide the following service to you for the price of £50 a year inc VAT - that's only £4.17 a month for peace of mind. You can buy up to 3 years per machine. You will be given a Warranty Card that will need to be presented should the need arise.
What we will do:
- If it's broken, we'll fix it no charge and no quibble
- Data recovery/protection included
- Fast fix - finding out what is wrong takes the longest, but fixing is quick, so we aim to fix it within 7 days (some parts unfortunately take a while to arrive, but when they do, we will move at speed)
- All replacement parts will be new and will have their own warranty associated for 1 year
- There will be no limit to the number of repairs - until one of us gets fed up and then we will (after the 3rd repair) replace with a new machine
For obvious reasons, this will not cover the following:
- Damage to the installed software, operating system etc
- Virus/malware/ransomware removal
Completely Mac fluent as well as PC
Comprehensive computer and laptop repairs
Spilt a drink over your laptop? Has an ill-judged throw ended in a smashed screen? All is not lost. At Chez Vous PC we are able to repair a substantial number of issues that your PC or laptop can face - and all at a fraction of the cost of buying a new model.
If your machine is running slowly we can figure out why and make it better. Sometimes that can just be as simple as blowing out the dust or it could involve a RAM upgrade. We can do it all.
Offering:
- Laptop screen repairs/cracked screen repair
- General laptop repairs
- Computer maintenance
CD/DVD drive repair